Privacy Policy
Last updated: 6/28/2025
1. Introduction
Fivi Technologies ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our forex trading platform services.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information (name, email address, phone number)
- Company information
- Trading account details
- Financial information necessary for trading activities
- Communication history and support tickets
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process transactions and trading activities
- Send administrative information and updates
- Respond to your inquiries and provide customer support
- Improve our services and develop new features
- Comply with legal obligations and regulations
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- End-to-end encryption for sensitive data
- Secure data centers with 24/7 monitoring
- Regular security audits and assessments
- Access controls and authentication protocols
5. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- With service providers who assist in our operations
- To protect our rights and prevent fraud
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Data portability
7. Cookies
We use cookies and similar technologies to enhance your experience on our platform. You can manage cookie preferences through your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes via email or through our platform.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Phone: +971 56 881 9915
Address: Office: 1F 2696, Building: C1, Fivitech Office, Ajman Free Zone, United Arab Emirates